Not enough seasoning in the pasta dishes, and too much pasta, not enough fillings.
Delivery in stated one hour - was spot on.
Great meal. Delivered slowly but at the time promised so happy with that. No customer service required as it was all online! - Adam F.
Ordered and told our order would be 55 mins, we rang after 1 hr 20 mins, told they were 'waiting on a driver', rang AGAIN after 1hr 45 mins, told our order was on its way with a soft drink and dessert as compensation for late order. Arrived 1 hour 55 mins later with NO soft drink or dessert. This is the second time our order has taken at least 1 hour and 45 mins, sorry won't be back-food not that awesome that it is worth the wait. You guys need to consider and research your competition in the area if you want to establish a loyal customer base. Not being super-critical, but it is called fast-food for a reason. - anonymous
We Love Nat's place it's the best pizza around - monique j.
the delivery is always abt an hour but worth the wait
4 the delicious food - anonymous
A bit pricy for one person but in saying that the food was ENORMOUS so cheap for two people. Delicious food and friendly staff. - anonymous
I ordered the ribs, they were amazingly good.. Better than I expected from a pizza specializing resturant. Only negative is that it states with chips and salad and I only recieved the chips, which were cold and not what I expected. I will order again - Susan M.
The only good thing about this restaurant was the desserts. Our food hadn't turned up at the 1.5 hour mark and then when we rang they told us it was on its way and it would only be a couple of minutes it was another hour! That's 2.5 hours waiting for our food! Not even an apology or anything. Every poor customer service. The lasagna was hard and the beef was so tough we could hardly eat it - anonymous
Delivery Hero failed to send the order, 20mins past the expected delivery time I called the venue & they couldn't have been more wonderful :)
Chicken parma is HUGE & delicious, beautifully fresh salad and the large garlic & herb pizza that was sent as an apology was fantastic.
Brilliant customer service, fast delivery (Once the order was taken at the venue) & delicious food. Thank you! - anonymous